If you wish to make any changes or cancellations to your online order, please contact 1-800-BEERNUTS ext. 324 or support@BEERNUTS.com before 9am CST the business day after your order is placed. Any changes or cancellations made after this time will be subject to additional expenses and cannot be refunded. Our customer support is available 9am-6pm CST. Please leave a message for any calls pertaining to order changes or cancellations after our business hours. Order changes may delay the shipment of your order.